Client Resources

Information Form (online version) | Information Form (fillable PDF version)
If you have decided to move forward with making a Consumer Proposal to your creditors or have chosen to file a Personal Bankruptcy, please complete the Information Form (either the online version or PDF version linked to above) to the best of your ability.

Don’t worry if you must leave some sections blank or are not sure how to answer; we’ll work with you to help you understand the exact information required to move forward.

The Information Form does not need to be completed before your initial debt consultation (first meeting).

Client Resources

Resources for 1st Counselling Session
Please review and complete these forms in advance of your 1st Counselling Session.

Statement of Income and Expenses
Monthly ‘Statement of Income and Expenses’ should be submitted by the 10^th of the following month (bankruptcy clients only).

You can save time by submitting your “monthly budget forms” via email to our Budget Department: Budget Submissions.

Pre-Authorized Debit (PAD) Agreement Form
Please contact our Client Accounting Department if you have questions or concerns about completing this form or your ongoing payment arrangements.

Credit Report Resources

Credit Report Request Form (Equifax) | Credit Bureau Request Form (TransUnion)
Use these forms to obtain copies of your personal credit history reports for free by mail. You will need to complete the form, attach copies of two pieces of identification and can send respective forms to Equifax and TransUnion of Canada by fax, or by mail.

Alternatively, you can create an Equifax account online to request a copy of your credit report. Click here for a step-by-step guide on how to access your free Equifax credit report online.

Online Consumer Disclosures for Canadians
The link above will direct you to TransUnion of Canada’s website page for online Consumer Disclosures. A Consumer Disclosure is a report detailing all the information TransUnion has on your credit file and the Consumer Disclosure is only available to you.

If you need an immediate list of your credit accounts/debts we suggest reviewing your online Consumer Disclosure and then later proceeding with the Credit Bureau Request Form (above).

Credit Report Errors and Inaccuracies

Click here to dispute errors or inaccuracies on your TransUnion Credit Disclosure.

For disputes with Equifax reports, click here to receive your dispute form.

Community Resources

Request For Communication in Writing Only Form
BC’s Consumer Protection Act allows you to request that your creditors communication with you in writing only. Use the Request For Communication in Writing Only form to advise your creditors not to continue to communicate with you except in writing.

Creditor Resources

Proof of Claim
Proof of Claim forms are for creditor use only. Creditors can email completed Proof of Claim forms and submit along with required schedules to our Proof of Claims Department: Proof of Claim Submissions.

Can’t find what you’re looking for? We’re happy to help.

Departmental Contact Information
Client Accounting Department: [email protected]
Budget Submissions: [email protected] | Fax: 1-888-910-4393
Proof of Claim Submissions: [email protected] | Fax: 1-888-910-4396

If you have a question about your ongoing Consumer Proposal or bankruptcy, please contact your Estate Manager or Licensed Insolvency Trustee directly for immediate assistance.